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Authentic Reviews Try eKomi Ekomi-australia-review-management Ekomi-australia-review-management ekomi-australia-logo star star star star star star Ekomi-australia-review-management

COLLECT FEEDBACK

eKomi proactively seeks out customer reviews from satisfied customers so you can collect reviews easier and faster.

MANAGE REPUTATION

Never worry about fake reviews again. Feedback is processed through several quality assurance and compliance checks. 

MARKET REVIEWS

Use eKomi reviews in your marketing efforts as some of the most powerful social proofing available. 

The quick, easy way to collect, manage and display reviews for your business!

Use eKomi for your business to collect reviews, manage customer feedback and display the reviews you’re proud of.

INCREASED CONVERSIONS

Use eKomi to increase your conversions through creating trust, resulting in higher search traffic and more sales.

GOOGLE PRODUCT INTEGRATION

Our recognition by Google as a certified third-party review collection service allows eKomi’s reviews to easily integrate within Google’s product listings.

GET MORE VISITORS

eKomi delivers efficient search engine optimised user generated content from satisfied customers.

Why choose eKomi?

Join over 15,000 companies worldwide that have increased their search traffic and conversion rate by putting their trust in eKomi to collect verified, authentic product and customer ratings and reviews.

Companies

Customer Reviews

Countries

Trusted, authentic, transaction based review management platform.

eKomi offers a unique platform where consumers communicate their verifiable experiences to one another. eKomi charters one of the most elite, vast Customer feedback Management Teams which personally screens every single review collected, 24/7 for our clients.

A new dimension of value for customer reviews, thanks to Google.

Ever since Google went social and integrated AdWords and Google Shopping, activating Google’s seller rating extension is crucial for businesses to thrive in the increasingly competitive online marketplace.

Our innovative excellence has been accoladed by multiple industry leaders and institutions.

For example, eKomi was granted the CeBIT Innovation Award by the Fraunhofer Institute and the Best of Innovation Award for IT. Just this year we won the LSA 2017 Ad to Action awards for our mobile SMS solution. These awards solidify eKomi as an industry leader in both the design and delivery of unique, cutting-edge technology platforms.

How you benefit from eKomi

Increase your conversion rate

Building trust, let alone loyalty, requires more than certificates and awards. For this, there is nothing more effective or efficient than the collection, analysis and publication of authentic customer reviews. Using the eKomi 5-star review system, you can substantially increase your conversion rates through creating trust, which results in higher search traffic and more sales.

Gain more customers

Our recognition by Google allows eKomi’s independent reviews to easily integrate within Google product listings. With eKomi’s social commerce technology, reviews are not just collected. Our goal is to capture reviews, drive traffic to your site, and target more customers across the Web.

Increase your transaction volume

Studies repeatedly have proven that authentic customer reviews are more important than pricing. They can also be an important factor when a customer is undecided about a purchase. Customers trust other customers more than celebrity endorsements and traditional advertising methods.

Satisfied customers

Viral positive reviews across key social networks can give your business a powerful advantage.

More and more businesses are beginning to see the purchasing power of consumers using social networks. In reaction to this explosive growth, eKomi provides a social recommendation feature that exponentially projects customer reviews to a huge audience at no extra cost.

Protection against malicious reviews

With eKomi you can easily resolve disputes amicably through a private customer dialogue, allowing companies the opportunity to address issues to the satisfaction of the customer. But more importantly, this process protects companies from negative reviews becoming viral across the Web.

Improve SEO with user generated content

Generating original, high-quality content from satisfied customers using their recommendations and reviews is the goal for any online marketer.

eKomi delivers an efficient and proactive review gathering system that is easy to manage. We integrate our APIs directly into Google products, helping websites rocket to the top in Google rankings.

Market your reviews

Take advantage of eKomi’s robust Feedback Syndication Network, and the viral effects of your testimonials and recommendations, to transform your constant flow of user-generated material into a key pillar of your Digital Marketing efforts.

How eKomi works

eKomi offers innovative, easy-to-implement SaaS solutions to gather both customer and product reviews. Once collected, they are reviewed by eKomi’s Feedback Management team, and then published online and syndicated to all major search engines.

1.

Transaction Occurs

A customer buys your product or uses your service from an authentic purchase point.

2.

Review Request

eKomi proactively sends out a review request.

3.

Review Generated

Your customer leaves a review.

4.

Review Management

eKomi’s Feedback Management team validates and publishes the review.

5.

Social Recommendation

Potential customers read other client experiences.

Integrate your reviews directly into your website

Customer reviews can be displayed through a widget, along with your overall score, eKomi Trust Seal and aggregate star rating.

Product reviews are published directly on your product pages, in order to increase your conversion rate, decrease returns and boost your SEO ranking.

Over 15,000 Successful Clients

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We integrate with

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Reviews and counting collected by eKomi

eKomi The Feedback Company, Europe’s leading Software as a Service (SaaS) provider, announced in 2015 that Goldman Sachs has become a key investor in the Company.

Goldman Sachs

"After implementing a solution with eKomi, we experienced a 7% rise in our online non-brand search traffic."

Michael Swinson, EVP, Analytics – TrueCar

"So far I can say we have seen a 12% increase in conversion rate which I can only attribute to first time customers being reassured by the feedback they are reading."

Simon Goldin, Founder – MyPure

"We decided to move forward with eKomi as they were the most responsive company, and they had a CAN DO approach..."

Illan Missulawin, Founder – ClickCease

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