eKomi Australia for the Ecommerce Industry
Your ecommerce business relies on online reviews for visibility, authenticity and for boosting your reputation. Research shows that 94% of the population research ecommerce businesses before purchasing, so it’s important to monitor your online reputation. eKomi Australia will help boost the online profile of your business through an innovative, and user-friendly platform. We’ve developed it especially for ecommerce business just like yours to track and manage what your customers are saying about your online outlet. In addition to helping you stand out in a digital marketplace, eKomi Australia’s reputation management software allows you to showcase your customer services skills. Customers want to know they can trust your company to deliver what’s promised. And online reviews, do just that. They are social proof your ecommerce website is legitimate
How does eKomi Australia Help Ecommerce Businesses?
Online reviews provide social proof and prove to your ecommerce customers that your goods and services, and shipping policies are exactly as you describe them online.
By integrating eKomi Australia’s online reputation management software with your existing website, you’ll get some amazing benefits including:
- Selling ratings on Google Cost-Per-Click text ads which can increase your Click-Through-Rate by as much as 17%
Automate your collection of reviews via clickable text message, email and point of sale.
- The ability to entice repeat customers with a coupon as a thank you for leaving feedback
- Boosting your credibility with a “Certificate Page” which displays your overall rating
- Increasing your chances of 4- and 5-star reviews by as much as 90%
- Improving your online visibility with organic SEO and Google Local.
- Support for 26 languages so you don’t miss out on reviews from international, non-english speaking shoppers.
- More easily dispute negative reviews and demonstrate your superior customer service skills.
- Increases revenue. More than 90% of consumers are influenced by online reviews and 43% of these people won’t purchase from an ecommerce store rated 3-stars or less.
Seller & Product Ratings for Ecommerce Sites
Seller and product ratings make your ecommerce site more attractive to potential customers and are displayed on organic Google search results and Adwords campaigns. eKomi Australia will help you boost these ratings. The higher the rating, the more likely a potential customer will choose your ecommerce store over a competitor’s website. More 4- and 5-star reviews equal a higher Google rating. Our automated process of collecting reviews will make it easier for your customers to provide reviews without feeling like your constantly harassing them. We also ensure . Not only that, but we also make sure all your seller and product reviews are syndicated to Bing and Yahoo search engine results as well.
Guide purchasing decisions and increase sales by displaying genuine customer reviews.
Syndicate product and seller ratings through our strong commerce network and drive relevant traffic.
Apply advanced analytics to evaluate and pinpoint particular issues and trends.
Generate conversations with your existing customers to track their experience and improve their lifetime value.
Measure and review the effectiveness of your marketing campaigns to improve branding and response rates.
Grant access for any of your divisions team members to your central feedback analytics and insights to educate your entire company to customer centricity.
Contact eKomi Australia today.
Our dedicated support team at eKomi Australia want to share our innovative online reputation management with you. It’s the best way to really understand what eKomi Australia can do for your business. There’s no obligation to buy anything, but once you see the potential it gives to grow your business, you’ll be just as excited as we are. Call today.