How eKomi Helps

The Financial Services Industry

eKomi Australia for the Financial Industry

Building trust and confidence is crucial for financial institutes and online reviews play a significant role in providing potential customers with peace of mind. As a finance company dealing with people’s livelihoods, your number one priority needs to be an easy way to effectively manage your  online reputation. eKomi Australia will provide you the tools you need to collect reviews and protect the reputation of your bank, mortgage brokerage, bookkeeping, financial planning or superannuation fund. With more than 15,000 clients globally and thousands of online reviews collected each month, eKomi will help you build the glowing reputation your financial company deserves, as well as be easily found online.

How does eKomi Australia Help Businesses in the Financial Services Industry?

Building potential customer’s confidence in your accountancy firm, financial institution, credit card company, mortgage lender, stock broking firm or any money-lending business is simple with eKomi Australia. 

Our specially developed online reputation management software will help you:

  • Display seller ratings on your AdWord campaigns. It enables greater visibility and credibility giving your business a higher Click-Through-Rate by as much as 17%.
  • Automate the process of collecting reviews from your clients by integrating our software into finance website.
  • Easily remind customers to leave reviews using by sending clickable links in email and text messages and at the time of sale.
  • Boost the number of local reviews for your bank or finance company. The reviews display on Google Maps, Facebook, and many other places which will help your organic SEO.
  • Increase the number of 4- and 5-star reviews your company gets.

Why are Online Reviews Important for the financial industry so important?

In a digitally saturated world, if you don’t stand out online, you might as well not exist. Gone are the days of leafing through Yellow Pages or phone directories  to find a mortgage broker or budgeting advice. Everything is online, and social proof that you are who you say you are is non-negotiable to be successful in the finance industry.

  • 94% of your financial institution’s potential clients are influenced by online reviews
  • 43% of people will avoid your bank or finance company if it displays a 3-star rating or less. 
  • The one thing worse than negative feedback is no feedback at all. 
  • 73% will form an opinion about your financial institution between 1 and 6 online reviews.

Guide purchasing decisions and increase sales by displaying genuine customer reviews.

Syndicate product and seller ratings through our strong commerce network and drive relevant traffic.

Apply advanced analytics to evaluate and pinpoint particular issues and trends.

Generate conversations with your existing customers to track their experience and improve their lifetime value.

Measure and review the effectiveness of your marketing campaigns to improve branding and response rates.

Grant access for any of your divisions team members to your central feedback analytics and insights to educate your entire company to customer centricity.

Contact eKomi Australia today.

Talk to the support team at eKomi Australia today, and we will help boost your online visibility and build trust among your customers. Our user-friendly online reputation management tools are designed to work with your online assets. Let our team show you how our eKomi software and seamlessly gather hundreds of online reviews, transforming the way you do business. Ready to get started? Call today. 

0431 917 440

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